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Unified Payments Interface (UPI) has transformed how India transacts, from paying for groceries to splitting dinner bills with friends. One of its unique features—the UPI P2P Collect Request—has been a convenient way for individuals to request money instead of manually sending it. But this familiar option will soon be a thing of the past.
The National Payments Corporation of India (NPCI) has officially announced that P2P collect requests will be discontinued from October 1, 2025. This decision, while significant, is aimed at reducing fraud and improving payment security. For millions of UPI users, this means a shift in how peer-to-peer transactions will work going forward.
This guide explains what the UPI P2P Collect Request is, why it’s being removed, how it impacts you, and how to adapt before the deadline hits.
The UPI P2P Collect Request feature was essentially a “pull” payment method. Instead of the sender initiating a transfer, the recipient could send a payment request to the sender, who would then approve it by entering their UPI PIN.
Example use cases included:
Unlike “push” transactions (where the payer sends money directly), collect requests flipped the process. They worked well for informal payments but also opened the door for misuse—something NPCI now wants to fix.
NPCI has made it clear: security comes first. Over the past few years, fraudsters have increasingly misused the collect feature to trick people into sending money.
Common scam scenario:
A scammer sends a fake UPI collect request to a victim, disguising it as a refund, cashback, or bill payment request. The victim, thinking they’re approving a payment they’re receiving, enters their UPI PIN—unknowingly sending money to the scammer instead.
NPCI’s decision to discontinue this feature is part of its broader UPI fraud prevention update. By eliminating the ability for anyone to send you a payment request, the platform removes a major loophole that scammers exploited.
Once the cutoff date arrives, the UPI P2P Collect Request removal will take effect across all UPI apps—Google Pay, PhonePe, Paytm, BHIM, and others.
Key changes:
This might seem like a small adjustment, but it changes daily habits for those who relied on collect requests for quick, hassle-free transactions. It also means users must take an extra step to send money, but this added friction significantly increases safety.
The discontinuation applies only to peer-to-peer transactions. Merchant collect UPI requests—the kind you get from verified businesses like Amazon, Swiggy, Zomato, or utility billers—will still work as usual.
Why merchants are different:
For example, if you’re paying for an online order on Flipkart or settling your electricity bill via your provider’s app, you’ll still see a collect request option. NPCI considers these safe because they originate from registered and verified business accounts.
With the removal of the UPI P2P Collect Request, all peer-to-peer transfers will follow a payer-initiated model. This means that if someone owes you money, you can no longer request it through UPI. Instead, they’ll need to initiate the payment themselves.
Here’s how you can adapt smoothly:
This change might feel inconvenient, but it’s a small price for enhanced payment security. Over time, most users will adapt without much trouble.
The UPI fraud prevention update is the core reason behind this decision. Fraudsters exploited P2P collect by sending fake requests labeled as refunds, cashback offers, or urgent payments.
Why removal helps:
But fraud prevention doesn’t end here:
Even with this change, scams like phishing links, fake merchant IDs, and social engineering remain threats. NPCI is expected to roll out additional safety features, such as AI fraud alerts and biometric UPI authentication.
Losing a feature doesn’t mean losing convenience—there are several secure alternatives to the collect request:
The focus is now shifting to “push” transactions—the sender controls the money flow, which means far fewer fraud possibilities.
It’s important to understand that merchant collect requests are staying, but P2P collect requests are going away.
Feature | P2P Collect (Ending) | Merchant Collect (Continuing) |
---|---|---|
Who initiates? | Receiver of funds | Business or merchant |
Common use cases | Splitting bills, personal debts | E-commerce, food delivery, bills |
Verification level | Low | High (verified merchant ID) |
Risk of fraud | High | Low |
This table makes it clear why NPCI is only removing one type—the risk profile between the two is vastly different.
NPCI has provided a clear roadmap:
If you use the feature regularly, it’s wise to start adjusting now instead of waiting until the last day.
App updates are already in motion. Google Pay, PhonePe, Paytm, and BHIM are all rolling out gradual changes to phase out collect requests. Expect:
Banks are also tightening fraud detection tools, adding extra verification for unusual transfers, and running awareness campaigns to reach users in urban and rural areas alike.
This change might hit new UPI users hardest—especially in rural areas—because the collect request was simple for those who didn’t know how to send money.
To bridge this gap:
Without education, fraudsters could exploit confusion during this transition period, so awareness is critical.
While the UPI fraud prevention benefits are undeniable, there are a few drawbacks:
Still, the trade-off is worthwhile if it saves thousands of people from losing money to scams.
This move shows NPCI’s proactive approach to digital payment security. In recent years, they’ve also:
The removal of P2P collect requests is just one step in a broader security roadmap for India’s digital economy.
The UPI P2P Collect Request removal is not the end of convenience—it’s the start of safer, more secure transactions.
Action plan:
By the time October 1, 2025 arrives, you’ll already be ready.
Yes. Only P2P collect requests are being discontinued. Merchant collect requests remain active.
To prevent fraud, as scammers misused it to send fake payment requests.
Share your UPI ID, QR code, or use payment links and messaging apps.
No—you can still receive money, but the sender must initiate the transfer.
Yes, NPCI has confirmed the feature will not return.