Odisha Launches ‘Ama Sathi’ WhatsApp Number for 120+ Citizen Services

Bhubaneswar, Odisha – In a major step towards digital governance and citizen empowerment, the Government of Odisha has launched “Ama Sathi”, a WhatsApp-based chatbot that brings over 120 government services directly to people’s phones. With this service, citizens no longer need to stand in long queues or struggle with complicated portals—the state has brought governance into the palm of their hands.

Odisha Ama Sathi WhatsApp Number Announced

The official WhatsApp number for Ama Sathi is 9437292000. By simply saving this number and sending a “Hi” on WhatsApp, citizens can instantly access a wide range of services.

Available in both Odia and English, the platform is user-friendly and even supports voice-based interactions, ensuring inclusivity for those who are not comfortable with text-based communication.

What Services Are Available on Ama Sathi?

Through Ama Sathi, Odisha residents can apply for certificates, track government scheme benefits, and submit grievances—all without visiting government offices. Key services include:

• Certificates & Licenses: Birth certificate, income certificate, caste certificate, residence proof, driving and fertilizer licenses.
• Social Welfare Schemes: National family benefit scheme, inter-caste marriage incentives, pension applications.
• Agriculture & Farmer Support: Subsidy tracking, fertilizer distribution, crop insurance queries.
• Utility Services: Bill payments, ration card updates, and municipal services.
• Grievance Redressal: Lodge complaints and track their status in real time.

This initiative is designed to reduce paperwork, increase transparency, and save citizens valuable time.

How to Apply via Ama Sathi on WhatsApp

Getting started with Odisha’s Ama Sathi is simple and hassle-free.

1. Save the number 9437292000 on your phone.
2. Open WhatsApp and send a greeting like “Hi.”
3. Select your preferred language (Odia or English).
4. Explore the service menu displayed by the chatbot.
5. Choose the required service (certificate, scheme, grievance, etc.).
6. Enter the details requested or upload necessary documents.
7. Receive a confirmation along with a reference ID to track your application.

Citizens will also get digital copies of approved certificates and updates directly in their WhatsApp chat.

Why Odisha Introduced Ama Sathi

According to officials, the Ama Sathi initiative aims to make governance smarter, faster, and more transparent. With most people in Odisha already using WhatsApp, the government identified the platform as the best medium to reach urban as well as rural populations.

By launching this unified chatbot, Odisha has bridged the digital divide, ensuring that even citizens from remote areas can access government services without visiting offices physically.

A senior state official remarked, “This step is part of Odisha’s vision for a digitally inclusive society. Ama Sathi empowers citizens by making government services accessible with just a few clicks.”

The Road Ahead

With Ama Sathi already covering 120+ services, the government is planning to expand it further by integrating more welfare schemes, utility services, and citizen-friendly solutions in the coming months.

Digital governance is no longer a future dream—it’s happening today in Odisha. And with Ama Sathi, the state has set a benchmark for how technology can simplify governance and strengthen the connection between citizens and their government.

For Assistance: Citizens can save the WhatsApp number 9437292000 and send a message anytime to begin using Ama Sathi services.

FAQs on Odisha Ama Sathi WhatsApp Number